Employment

We are looking for highly organized candidate with excellent people skills for the position of a Guest Service Representative. Guest Service Representatives are responsible for providing front desk services to guests, scheduling clients, taking phone calls, and the ability to explore creative ways to successfully drive customer engagement which will lead to improved customer satisfaction.

The best Guest Service Representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

The best Guest Service Representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Guest Service Representative Responsibilities:

• Greeting guests upon arrival and making them feel welcomed.
• Administering check-ins and check-outs.
• Providing excellent front desk services to guests.
• Processing guest payments.
• Accommodating general and unique requests.

Guest Service Representative Requirements:

• High school diploma or GED.
• 2+ years of customer service experience.
• Exceptional interpersonal skills.
• Excellent written and verbal communication.
• Good time management and organizational skills.
• Patience and good listening skills
• Preferred but not required College degree.